By using this website, you agree to these Terms and to any additional conditions that may apply to a particular enquiry or service request. If you do not agree, you should not use the website or submit information through it.
The following clauses outline the principal terms and supporting reference material for this document.
By using this website, you agree to these Terms and to any additional conditions that may apply to a particular enquiry or service request. If you do not agree, you should not use the website or submit information through it.
Petal Palette provides appointment-based floral services, including bridal bouquet design, wedding party flowers, ceremony arrangements, reception table arrangements, and venue flower delivery and setup, subject to consultation and availability. Floral selections may vary according to seasonal supply, and suitable alternatives may be proposed where needed.
The following clauses govern practical use, administration, and enforceable operating conditions.
Quotes are prepared on a custom project basis. Where a project is accepted, a deposit may be required to confirm the date and begin work, and the balance or other agreed charges must be settled in the manner communicated for the project. Accepted payment methods may include bank transfer, card payment, or cash on site, as applicable.
Any project details, including design direction, event size, venue access, and delivery or setup arrangements, must be confirmed in writing or by other agreed communication before preparation begins. Petal Palette may decline or adjust a request where the information provided is incomplete, inconsistent, or outside the scope of the agreed service.
Internal conditions and reference handling
All website content, including text, images, layouts, and design materials, is owned by or licensed to Petal Palette and is protected by applicable intellectual property laws. No part of the website may be copied, reproduced, or used for commercial purposes without prior written permission.
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All website content, including text, images, layouts, and design materials, is owned by or licensed to Petal Palette and is protected by applicable intellectual property laws. No part of the website may be copied, reproduced, or used for commercial purposes without prior written permission.
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To the fullest extent permitted by law, Petal Palette is not liable for indirect or consequential loss, and no guarantee is given that every requested flower variety will be available at all times. Natural variation, seasonal substitution, and differences in appearance may occur, and care or handling after handover may affect the condition of floral arrangements.
These Terms are governed by the laws of South Africa, and any dispute arising from them should first be raised with Petal Palette in good faith for informal resolution. If a dispute cannot be resolved informally, it may be referred to the competent courts or another lawful forum with jurisdiction.
Questions about these Terms or about a service request may be directed to Petal Palette using the contact details published on the website. Petal Palette may update these Terms from time to time, and the revised version will apply from the date it is posted on the website.
